How to influence people – and avoid headaches
Bashing noggins isn’t the best way to deliver a message. Become a better business operator by understanding why your staff behave the way they do
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Author: David Fuller
Why corruption in Canada is only going to get worse
We all have regrets and make mistakes. But we need to admit our errors and turn back to our intrinsic nature of goodness
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Fill those profit holes before they sink your business
Unless you’re a careful operator, you may find yourself among the 60 per cent of businesses where the owners receive very little money at the end of the day
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Why trying to be a perfect leader is a big mistake
Accept that we’re going to make mistakes but we did our best given the time and resources we have at hand
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Why does Telus treat new customers better than loyal ones?
Create an environment where there’s substantial value for new clients while recognizing and rewarding loyalty
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